1. Why did my hot water heater leak?

Hot water heaters eventually give way to the corrosion caused by electrolysis.  Over time the anode rod will wear out and structural integrity of the inner steel drum will become compromised. 

2. How long does a hot water heater typically last?

Most of the hot water heaters being manufactured nowadays are increasingly being built with lower grade components to allow for an economically priced tank.  The result is a unit that won’t last much longer than its warranty period on average.  So you guessed it, the warranty is one of the primary selection factors you should be aware of when choosing your new hot water heater.

3. Which is better, an electric or a gas hot water heater?

There are many pros and cons to each type of unit.  Gas units can heat up their contents as much as %50 faster than their electrical counterparts.  But they require a gas supply line, as well as special venting (where heat loss occurs, resulting in inefficiency).  There is also the necessary safety responsibility necessary when dealing with any gas appliance.

4. Should I insulate my hot water heater?

Yes, you should.  Insulating the hot water heater will help prevent unnecessary heat loss to the surroundings, which will result in a lower energy bill for you.

5. Why and how often should I flush out my hot water heater?

A hot water heater is susceptible to electrolytic corrosion.  Over time, rust and sediments will accumulate on the bottom of the tank.  You need to flush out these particles to eliminate them from your family’s hot water (…do you wash and rinse your dishes in hot water?  Do you shower in hot water?).  On average, flushing out the hot water heater every 6 months is a good rule of thumb.  You will be able to adjust this schedule once you flush your tank and observe how much sediment is present.

6. Why do my pipes rattle so much in the walls when I turn the water on/off?

If your pipes rattle when you turn the water on, the problem is most likely a worn washer in a faucet or an improperly installed pipe somewhere in the plumbing system.  If your pipes rattle when you turn the water off, the occurrence is called water hammer.  Water hammer is not good for your plumbing system, but can be solved by your plumber adding water hammer arrestors to your existing plumbing system.

7. What is this green stuff on my copper pipes?

The green particles accumulating on your copper pipes is corrosion caused by electrolysis.  If there is a significant amount accumulating, then it indicates a problem spot in your plumbing system which will eventually become compromised.

8. How can I save on my water bill?

Installation of low flow shower heads, faucet aerators, and toilets in your home will save you money off your water bill. Also, some states may provide a rebate for isntallation of low flow plumbing units.

9. Are low flow toilets reliable?

Low flow toilets are constantly being improved.  Early models provided mixed results, but newer units are beginning to break the stereotype.  There are even power assisted flush models which help to ensure the contents of the bowl are flushed completely without the need for additional water.  Low flow toilets are becoming increasingly mandatory in North America, and are an excellent choice for water conscious consumers.

10. Why does my sink take so long to drain?

Over time grease and other waste particles will accumulate in your drainage lines.  If your lines are taking longer to drain, it is a sign that the pipes are beginning to clog up and will need to be serviced to prevent a blockage.

11. My toilet is blocked and plunging it doesn’t clear it, what should I do?

It is time to call a plumber.