Privacy Policy

Effective date: August 2026

Information We Collect

Contact / service request form. If you fill out our contact form, we ask for your first and last name, phone number, email address, the service you're interested in, and any message you enter. This form does not submit your information to a server or database — it opens your own email application with those details pre-filled, so it's sent as a normal email, from your email address, to ours. We only receive what your email client actually sends.

ZIP code checker. The "Check if we cover your area" tool checks the ZIP code you type against a list of service-area ZIP codes entirely within your own browser. The ZIP code you enter is not transmitted to us or stored anywhere.

Standard technical data. Like most websites, our hosting provider may automatically log basic technical information (such as IP address, browser type, and pages requested) for security and performance purposes. We do not currently use analytics or advertising tracking scripts on this site.

Cookies. This website does not set its own cookies. Google Fonts, which we use to display our site's typefaces, may be served from Google's servers and is subject to Google's own privacy practices.

How We Use Information

• To respond to your service request, question, or appointment request
• To schedule and dispatch plumbing service
• To maintain accurate business records for jobs we perform

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Third-Party Services

This site loads web fonts from Google Fonts. We do not embed third-party maps, chat widgets, or advertising trackers. If that changes in the future, we'll update this policy.

Data Retention

Because our contact form sends information directly through your own email client rather than to a database, retention of that message is governed by your own email provider and ours (a standard business email account), not by a marketing database.

Your Choices

You can always reach us by phone instead of the web form if you'd rather not send information by email. If you'd like us to delete a message you previously sent us, contact us and we'll remove it from our records.

Children's Privacy

This website is intended for adults seeking plumbing services and is not directed at children under 13.

Changes to This Policy

We may update this policy from time to time as our website or practices change. The effective date above reflects the most recent update.

This page is provided as a general privacy disclosure and is not legal advice. For full compliance with all applicable privacy laws in your jurisdiction, we recommend having this policy reviewed by an attorney.